SURPRISEsilk.com Policies
Return Policy:
SURPRISEsilk.com's
customer service goal is simple: We are committed to providing our customers
total satisfaction. Every time. Guaranteed. We will replace any product that is
not 100% to your satisfaction. We will give merchandise credit in case of product
defect. If that can not meet your satisfaction, we will give cash credit for
the cost of merchandise. Shipping and handling charge is not refundable. Please mail the returns to the following address:
SURPRISEsilk.com
628
Madre Street,
Pasadena, Ca. 91107
Non-disclosure of Personal Information to Third Party Policy:
SURPRISEsilk.com
is committed to protecting your privacy. We will not sell or disclose
any information that identifies you to a third party without your prior
approval. We may use the information we collect to periodically notify
you about new services or special offers we think you'll find valuable.
If you would rather not receive this information, you may send an
e-mail to surprisesilk@gmail.com with 'unsubscribe' as the subject
line. SURPRISEsilk.com does not sell, trade or rent your personal
information to others.