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About Us

Welcome:

The mission of SURPRISEsilk.com is to offer the best value in silk apparel and lingerie. Based in the United States, we have been selling silk apparel retail as well as wholesale for over ten years. We buy products in large volume and do business exclusively online to reduce overhead costs, allowing us to lower our expenses and pass our savings on to customers. You may refer to the feedback we have received through this link: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=surprisesilk&ftab=AllFeedback

Contact Information:

If you have any questions, please do not hesitate to e-mail us at SURPRISEsilk@gmail.com or call us at 626 568 9889 between 9am - 5pm pacific standard time, Monday through Friday.

Return Policy:

SURPRISEsilk.com's customer service goal is simple: We are committed to providing our customers total satisfaction every time. Guaranteed. We will replace any product that is not 100% to your satisfaction and, in the case of product defect, we will give store credit. If that does not meet your satisfaction, we will give cash credit for the cost of the merchandise; shipping and handling charge is not refundable.

Policy of Non-disclosure of Personal Information to Third Party:


SURPRISEsilk.com is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to SURPRISEsilk@gmail.com with 'unsubscribe' as the subject line. SURPRISEsilk.com does not sell, trade, or rent your personal information to others. ?